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Signing in as a student opens the Student console as that student, so you can see exactly what they see: for example, when a student says their schedule or an invoice looks wrong. You don’t need their password. By default, owners and admins can sign in as a student.
Don’t see this page or button? Your role doesn’t include it. Ask your center’s owner or an admin to give you the role you need.

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Open the Student console as the student

1

Open the student

In the sidebar, select Students, then select the student.
2

Sign in as the student

At the top of the student’s page, select the ⋯ button, then select Sign in as student. The Student console opens in a panel on the right, laid out as students see it on their phone.To use the whole screen instead, select Open in new tab at the top of the panel.
3

Finish

When you’re done, select Exit in the red bar at the top of the Student console.

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What to know

  • A red bar across the top of the Student console reminds you whose account you’re in, and that every change is recorded.
  • You’re working in the student’s real account. If you change something, for example their phone number or language, it changes for the student too.
  • Cohort records when you started and every change you make, with your name.
  • The session ends on its own after 2 hours at most. To keep going, start again from the student’s page.
  • A student’s status doesn’t matter: you can also sign in as a graduated or suspended student.

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If it doesn’t work

Cohort only lets you sign in as someone who is just a student at your center. If this person also has another role, for example they also work at your center, or their account has been turned off, you can’t sign in as them.
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Last modified on October 1, 2026