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Download an invoice as a PDF when you need it outside Cohort, for example to print it or send it to a parent in a messenger. You can download any invoice, whatever its status. By default, owners, admins and managers can download an invoice.
Don’t see this page or button? Your role doesn’t include it. Ask your center’s owner or an admin to give you the role you need. See I can’t see a menu item or button.

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Steps

1

Open the invoice

In the sidebar, select Invoices, then select the invoice.
2

Download it

Select Download PDF. Your browser saves the file, named after the invoice number, for example INV-2026-00042.pdf.
If the download doesn’t start and you see “Failed to download the PDF”, try again in a moment.

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What’s in the PDF

  • Your center’s name and the branch’s name, address and phone number
  • The student’s name, student ID and phone number
  • The invoice number, status, issue date, due date and billing period
  • The line items, any discounts, the total, the amount paid and the amount due
  • The payments recorded on the invoice
The PDF is in the language you’re using Cohort in. To get it in another language, switch your language first.
A PDF of a Draft or Void invoice has its status stamped across every page and a notice saying it isn’t payable, so it can’t be mistaken for a bill. Issue a draft before you send it. See issue an invoice.

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What’s next

Last modified on November 6, 2026